# 4. How to Complain

If your rights are violated, documentation and a formal response are your strongest tools. This section guides you through the process of escalation.

# Escalation Path:

1. Immediate Follow-up: Use the email template for quick contact with store management.
2. Formal Complaint: Use the structured letter for a more serious legal notice.
3. Real-Life Case: Read how a recent access denial at a Kitchener community centre was successfully challenged.

Persistence is key to removing barriers for everyone.